I have diverse skills available for your company’s use. Uuh, this has been a long journey to building up my skills – I’m so excited that I have still so many years to go and learn even more!
BUSINESS DEVELOPMENT
Customer loyalty is fundamentally linked to future business growth. What’s more fruitful than happy customers who recommend you for others?
Expertise of different development tools
Customer Relations Management Programs98%
98%
Customer journey -descpritions95%
95%
Active listening 92%
92%
Destination Marketing Management90%
90%
Service Productizing 89%
89%
Customer Experience Management84%
84%
Measurements of customer’s needs, satisfactions, expectatios and experiences78%
78%
Service Design Concepts75%
75%
SALES, MARKETING & COMMUNICATION
Without being sales oriented and having marketing skills, it’s impossible to reach your business goals.
Level of experience in sales, marketing and communication
Sales, marketing and communication management for tourism, service and education related services95%
95%
Data-based planning and reporting 90%
90%
Content marketing for digital channels and social media85%
85%
Commercial blogging 80%
80%
Sales Consulting 74%
74%
Press releases, journalism reviews and articles70%
70%
Teaching in educational institute 68%
68%
Marketing research65%
65%
COACHING AND FACILITATING
I’m bringing my pedagogical toolbox with me everywhere I go. It helps me to communicate with people, give them support and help them to learn.
Different examples of how I have so far used my pedagogical tools for business use
Educating customer service for customer’s need survey to gain better sales results 95%
95%
Teaching kitesurfing and cheering people with different state of mind (fear, excitement, unmotivated etc) 93%
93%
Planning and running marketing lessons in educational institutes 80%
80%
Coaching sales staff with special product’s sales arguments 65%
65%
Assisting childs and teenagers to solve their everyday problems by listening them on help line 50%